Why activate DeepXcav Maintenance and Technical Support Service
Maintenance:
Automatic inclusion for special software promotions and special discount prices dedicated only to Customers with maintenance service.
Updates and upgrades of the software (DeepXcav 2011 version included).
Technical Support
Our technical support is aimed at helping customers solve problems related to the proper use of the software, installation or hardware conflicts.
Harpaceas will provide technical support when:
First step: you send an email to deepxcav.support@harpaceas.it
Second step: by a phone-call after your email as been received at deepxcav.support@harpaceas.it and if our Technical Staff considers that direct support is needed (no available for customers without maintenance service).
DeepXcav Newsletter
Possibility to receive DeepXcav quarterly newsletter containing updated technical information, customers examples, reference to special events or exhibitions.
Enter in the restricted DeepXcav Internet Area
Only if you subscribe maintenance and technical support service, you can receive personal Web User ID and Web Password for DeepXcav restricted area and you can visiting and downloading many technical pages and files, find software updates, FAQ, tips and tricks, etc
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